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Bugama FleetsThe ERP for drivers, vehicles, workshop and settlements.Bugama DriverThe app for your drivers, on iOS and Android.Bugama CompliancePlanned shifts vs. real activity, every single day.Bugama GPSTelematics powered by Wialon, inside Bugama.AI & AgentsDemand forecasting, event radar and agents at work.
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bugama

Bugama is the operating system for ride-hailing fleets: drivers, vehicles, shifts, compliance and money in one place, with AI agents doing the repetitive work.

All systems operationalhello@bugama.com

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  • AI & Agents

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  • All eight services

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NewBugama OS: our vision for autonomous fleets

The operating system for ride-hailing fleets

Drivers, vehicles, shifts, compliance, GPS and settlements in one system. Bugama measures what really happens on the street every day, and AI agents handle the follow-up.

Request a demoSee how it works
Fleet flow · liveMadrid · 17:30
AvailablePickupOn tripChargingDemand forecast
Vehicles online355
On trip199
Heading to pickup43
Available86
Charging27
Utilization68%
Trips today2,140In workshop18
Vehicles by zone
01
02
03
04
05
06
07
08
09
10
Latest event
SystemWarming up the city…

Connected to the platforms, telematics and suppliers fleets already work with

BoltPlatformUberPlatformCabifyPlatformFreeNowPlatformWialonGPSTeltonikaDevicesVia VerdeTollsPrioFuelAtlanteEV chargingGoogle DriveDocumentsRetell AIVoicePredictHQEventsBoltPlatformUberPlatformCabifyPlatformFreeNowPlatformWialonGPSTeltonikaDevicesVia VerdeTollsPrioFuelAtlanteEV chargingGoogle DriveDocumentsRetell AIVoicePredictHQEvents
The problem

A fleet makes a thousand decisions a day. Most of them live in WhatsApp

Who has which car, who started late, which toll belongs to whom, which car is stuck in the workshop. Without one system, every answer costs a phone call and every mistake costs money.

Without a system6 tools
Ops group · 47 unreadWho has 1187-MZX this afternoon??
Shared driveturnos_madrid_v7_FINAL(2).xlsx
Missed callsWorkshop (3) · Insurer (1)
InboxUnpaid toll fine for 12 Sep. Who drove?
DriverI started at 7:30, I swear
Bolt portal exportdrivers_hours_sept.csv
With Bugama1 system
08:20
Guardian

No unauthorised movements overnight

08:03
Agent

Voice agent confirmed 4 interviews for Friday

07:46
Settlements

Toll from 12 Sep matched to driver 2291 by plate and time

07:29
Workshop

1187-MZX booked for windscreen, replacement assigned

How it works

Connect. Measure. Act

Bugama follows the same loop for every part of the operation, from a single driver’s shift to the weekly money close.

01Sources

Connect every source, attribute every euro

Platforms like Bolt, Uber and Cabify, fuel tickets, EV chargers, tolls, cash deposits, telematics, workshop invoices and your ERP. Whatever the format, Bugama normalises each record and matches it to the right driver, car and shift, so every euro, kilometre and event ends up in one ledger.

Incoming records1,283 today
  • PlatformsPlatformsBolt · Uber · Cabify
  • Fuel ticketsFuelCards and receipts
  • EV chargersEV chargingCharging sessions
  • TollsTollsTags and gantries
  • Cash depositsCashDriver hand-ins
  • TelematicsTelematicsGPS and OBD
  • ERP & accountingERPInvoices and entries
  • WorkshopsWorkshopsRepair invoices
PlatformsMatched
BOLT · trip 88213 · 18,40 €
driver_ref BL-5521 · 08:02 · 11,2 km
Driver 22911187-MZXShift LM2
Matched by platform ID + time
Unified ledger0 unattributed
Workshop · windscreen−312,00 €Driver 3305 · 4410-LKB · Shift TM1
Leasing invoice−189,00 €Driver 2291 · 1187-MZX · Week 37
GPS · distance212 kmDriver 2291 · 1187-MZX · Shift LM2
Cash deposit+120,00 €Driver 2291 · 1187-MZX · Shift LM2
02Compliance

Measure what really happened

Every shift becomes a timeline: when the car first moved, how long it spent in revenue zones, whether the driver was online at peak hours. Facts replace phone calls and arguments.

Shift compliance · Madrid · Tue 14 Oct
DR
Driver 4471
Corolla 1187-MZX · Shift LM2 · 07:30–19:30
2 checks failed
Peak
Peak
Planned
Real
08:14 · +44 min
06:0009:0012:0015:0018:0021:00
Next actionSMS sent at 21:32. If it repeats tomorrow, the voice agent calls.
03Workflows & agents

Act automatically, decide on exceptions

Rules and AI agents do the follow-up: they message drivers, open workshop tickets, book interviews and close settlement weeks. Your team handles only what needs a person.

Rules & agents · today
IF Late start on 2 days in a row
THEN Voice agent calls the driver
31
IF New damage at check-in
THEN Damage report + workshop ticket
68
IF Car in workshop more than 3 days
THEN Replacement car proposed
45
IF New candidate from the web form
THEN Agent books the interview
22
IF All connectors synced on Monday
THEN Close settlement week
59
Incoming records1,283 today
  • PlatformsPlatformsBolt · Uber · Cabify
  • Fuel ticketsFuelCards and receipts
  • EV chargersEV chargingCharging sessions
  • TollsTollsTags and gantries
  • Cash depositsCashDriver hand-ins
  • TelematicsTelematicsGPS and OBD
  • ERP & accountingERPInvoices and entries
  • WorkshopsWorkshopsRepair invoices
PlatformsMatched
BOLT · trip 88213 · 18,40 €
driver_ref BL-5521 · 08:02 · 11,2 km
Driver 22911187-MZXShift LM2
Matched by platform ID + time
Unified ledger0 unattributed
Workshop · windscreen−312,00 €Driver 3305 · 4410-LKB · Shift TM1
Leasing invoice−189,00 €Driver 2291 · 1187-MZX · Week 37
GPS · distance212 kmDriver 2291 · 1187-MZX · Shift LM2
Cash deposit+120,00 €Driver 2291 · 1187-MZX · Shift LM2
Shift compliance · Madrid · Tue 14 Oct
DR
Driver 4471
Corolla 1187-MZX · Shift LM2 · 07:30–19:30
2 checks failed
Peak
Peak
Planned
Real
08:14 · +44 min
06:0009:0012:0015:0018:0021:00
Next actionSMS sent at 21:32. If it repeats tomorrow, the voice agent calls.
Rules & agents · today
IF Late start on 2 days in a row
THEN Voice agent calls the driver
31
IF New damage at check-in
THEN Damage report + workshop ticket
68
IF Car in workshop more than 3 days
THEN Replacement car proposed
45
IF New candidate from the web form
THEN Agent books the interview
22
IF All connectors synced on Monday
THEN Close settlement week
59
Bugama Fleets

Every driver, car and euro in one record

From the first interview to the last settlement, Bugama Fleets keeps the whole lifecycle in one place. When something happens to a car, every department that needs to act already knows.

  • Recruiting to platform access. Candidates, documents, contracts and signatures in one flow.
  • Roster, workshop and claims. Free shifts, repairs, damage reports and insurance, linked.
  • Money that closes itself. Weekly settlements or payroll inputs, with every cost attributed to the right driver.
Explore Bugama Fleets
Workflow · Damage claim DF-2291
  1. InspectionIn progress
    Check-in finds new damage on the rear bumper
    Damage report DF-2291 opened automatically
  2. Workshop
    Estimate €1,340 · 3 days off the road
    Replacement car lent between investor companies
  3. Insurance
    Route chosen: own insurer
    Claim file created with photos and estimate
  4. HR
    Driver share above €1,000
    Four instalments agreed and signed
  5. Payroll
    Instalment 1 of 4
    Posted to the driver ledger, no spreadsheet
Bugama Compliance

The shift you planned, against the shift that happened

Every evening Bugama rebuilds each driver’s day from platform activity and GPS, checks it against your rules, and tells the driver. Top performers are left alone; repeated misses get a call.

  • Your rules, per city. Late starts, revenue-zone minutes, peak-hour availability, cancellations and eco-driving.
  • Guardian. Detects cars that move without an authorised driver, or rides cancelled in cash.
  • Productivity you can compare. Euros per hour, by driver, shift group and city.
Explore Bugama Compliance
Shift compliance · Madrid · Tue 14 Oct
DR
Driver 4471
Corolla 1187-MZX · Shift LM2 · 07:30–19:30
2 checks failed
Peak
Peak
Planned
Real
08:14 · +44 min
06:0009:0012:0015:0018:0021:00
!Late arrivalFirst movement 08:14limit 30+44 min
!Revenue zones (RZI)312 of 420 min74%
✓Peak hours offline12 min in 18:00–20:00limit 3012 min
✓Eco-drivingWialon eventslimit 62 harsh
Next actionSMS sent at 21:32. If it repeats tomorrow, the voice agent calls.
The platform

One workspace for every department

HR, operations, workshop, insurance, finance and compliance each get their own queue and dashboard, on top of the same data.

Fleets
HomeRecruitingVehiclesRosterWorkshopSettlementsComplianceWorkflows
Search drivers, plates, tickets…OP

Workshop

15 vehicles in process · 2 overdue

Check-up 2
4521-LKM
Brake pads
1d
7781-JHN
Annual ITV
2d
Appointment 1
2210-MBC
Rear bumper · DF-2291
Thu
In workshop 2
1187-MZX
Windscreen
2d
9902-KLS
Tyres ×4
1d
Overdue 1
3345-GHT
Gearbox
9d
Delivered 1
6612-PLM
Service 60k
today

Bugama Fleets

Drivers, vehicles, roster, workshop, claims and settlements.

Learn more →

Bugama Driver

The app for drivers: performance, trips, payslips and checkups.

Learn more →

Bugama Compliance

Planned shifts against real activity, every day.

Learn more →

Bugama GPS

Wialon telematics with Bugama’s interface.

Learn more →

AI & Agents

Demand forecasts, city events and agents at work.

Learn more →
AI & agents

AI is not a feature here. It runs in every part of the operation

Agents call candidates and book interviews, phone drivers who keep missing their rules, design workflows from a conversation and clean up city event data. Forecasting models tell you where demand will be tomorrow.

  • Voice agents that qualify candidates and follow up on compliance.
  • A workflow designer that turns a description of your process into a working flow.
  • Demand forecasts by hexagon and hour, for the next 24 hours.
How Bugama uses AI
Bugama assistant · fleet data1/3
Ask about drivers, vehicles, shifts or money…
Why Bugama

Software made by people who run fleets

Bugama was not designed in a meeting room. Every module exists because an operations team needed it on a Monday morning.

Measured, not reported

Data comes from platforms, GPS and cards, not from what someone remembered to type in a sheet.

Built with real operators

Designed with the teams who run payroll and rental fleets every day, in Spain and Portugal.

Agents do the follow-up

Reminders, calls, tickets and paperwork run on their own. People decide the exceptions.

One record, every department

HR, workshop, insurance, payroll and compliance work on the same driver and the same car.

~3,000+

drivers managed on Bugama

9

cities across Spain and Portugal

50+

fleet companies monitored live, every day

80%

of tomorrow’s top-10 demand zones predicted correctly in Madrid

Bugama OS · Vision

When the driver disappears, the operation doesn’t

Autonomous cars still need to be inspected, cleaned, charged, parked, protected and supported. Bugama OS is the operating system for the fleets that will run them.

Read the vision
INSPECTIONINTERIORENERGYPOSITIONINGANOMALYSECURITY
Customer stories

How operators run on Bugama

All case studies
8 CITIES · 90 COMPANIES · 1 RECORD
Payroll fleet · Spain

One system for ~1,000 drivers, 90 companies and 8 cities

A Spanish operator with salaried drivers moved hiring, rosters, workshop, damage claims and payroll inputs out of spreadsheets and into one shared record.

Read the story →
WEEKLY SETTLEMENTS · MON–SUN
Rental fleet · Lisbon

Closing 200+ weekly settlements without a spreadsheet

Rent, fuel, tolls, EV charging and platform earnings are matched to the right driver by plate and day, and every Monday the week closes itself.

Read the story →
LM · MX · XJ · SD SHIFT GROUPS
Compliance · Madrid

Turning shift rules into daily feedback for every driver

Late starts, time in revenue zones and peak-hour availability are measured for every shift, and drivers hear about it the same evening.

Read the story →
FAQ

Questions operators ask us

Which ride-hailing platforms does Bugama work with?

Bugama Fleets manages accounts, onboarding and earnings for drivers on Uber, Bolt, Cabify and other platforms. Bugama Compliance reads live driver activity from Bolt’s fleet tools today, and we add new connectors as our customers need them.

Does it work for both rental and salaried (payroll) fleets?

Yes. Both models are built in: weekly rental settlements with rent, fuel, tolls and charging, and payroll fleets with shift-based contracts, payroll inputs and multi-company structures.

Do we have to replace the tools we use today?

No. Bugama imports your current spreadsheets and connects to the platforms, GPS, fuel cards and tolls you already use. Most teams start with one department or one city and grow from there.

How do the AI agents work, and who stays in control?

Agents act inside rules your team defines: who to call, when, what to say and when to stop. Every message, call and decision is logged on the driver or vehicle record, and anything unusual goes to a person.

Which GPS devices are supported?

Bugama GPS runs on Wialon, so it supports the professional trackers Wialon supports, such as Teltonika. We configure each new device from a tested template, so every car reports the same way.

Where is our data hosted?

In the European Union, on AWS. Each company’s data is isolated at the database level, and access is controlled per user and per department.

Get started

Run your fleet on facts, not on WhatsApp

Show us how your operation works today. In 30 minutes we will show you what Bugama would measure, automate and simplify from the first week.

Request a demoRead the case studies