Privacy notice

1. Who is responsible

Bugama AI S.L. · Calle Téllez 29, 28007 Madrid (Spain) · CIF B24774986 · hello@bugama.com

Bugama AI S.L. respects your privacy and is committed to protecting your personal data. This notice covers the public website bugama.com. Data that our customers manage inside the Bugama platform is governed by their contract and data processing agreement with us.

2. Data we collect

• Identity and contact data: name, email address and company, when you download a white paper, book a demo or write to us.
• Booking data: the date and time you choose and any notes you add when booking a meeting.
• Usage data: pages visited, device, browser and approximate location, only if you accept analytics cookies.

3. How we use your data

• To answer your request (send the white paper, hold the demo, reply to your message). Legal basis: your request and our legitimate interest in answering it.
• To contact you about our research and products, when you have agreed to it in a form. Legal basis: your consent, which you can withdraw at any time.
• To understand how the website is used and improve it. Legal basis: your consent to analytics cookies, as explained in the cookie policy.
• To comply with legal obligations.

We do not sell your data or use it for advertising.

4. Who we share it with

We use the following providers, which process data on our behalf and only for these purposes:

Transfers outside the European Economic Area rely on the EU-U.S. Data Privacy Framework or the European Commission’s standard contractual clauses.

5. How long we keep it

We keep your data while it is needed for the purpose you gave it for, and afterwards only for as long as the law requires. If you ask us to delete it or withdraw your consent, we stop using it.

6. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

7. Your rights

You can ask to access, rectify or erase your data, to restrict or object to its processing, and to receive it in a portable format. Write to hello@bugama.com. If you think we have not handled your data properly, you can complain to the Spanish Data Protection Agency (aepd.es).

8. Changes to this notice

We may update this notice. The effective date at the top always shows the current version.