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Bugama FleetsThe ERP for drivers, vehicles, workshop and settlements.Bugama DriverThe app for your drivers, on iOS and Android.Bugama CompliancePlanned shifts vs. real activity, every single day.Bugama GPSTelematics powered by Wialon, inside Bugama.AI & AgentsDemand forecasting, event radar and agents at work.
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bugama

Bugama is the operating system for ride-hailing fleets: drivers, vehicles, shifts, compliance and money in one place, with AI agents doing the repetitive work.

All systems operationalhello@bugama.com

Products

  • Bugama Fleets
  • Workshop
  • Recruiting
  • Settlements
  • Bugama Driver
  • Bugama Compliance
  • Bugama GPS
  • AI & Agents

Bugama OS

  • The vision
  • Vehicle inspection
  • Energy & charging
  • Passenger care
  • All eight services

Resources

  • Case studies
  • Help center
  • Research
  • Glossary
  • System status

Company

  • Our vision
  • About Bugama
  • Book a demo
  • Contact
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Home/System status
System status

Bugama status

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All systems operational

Platform, connectors and AI agents are running normally.

Last check 3s ago · every 30 s
API latency · p5042 ms
Vehicles online2,874reporting live states
GPS positions today4,812,000from Wialon trackers
Agent runs today18,420calls, evaluations, forecasts

Regions

Round-trip latency
EU WestIreland
41 ms● Operational
EU SouthMadrid
21 ms● Operational
EU SouthLisbon
28 ms● Operational

Platform

● Operational
Bugama FleetsWeb app at fleets.bugama.com
● Operational
90 days ago99.99% uptimeToday
Bugama ComplianceShift analysis at labs.bugama.com
● Operational
90 days ago99.98% uptimeToday
REST APIIntegrations, exports and webhooks
● Operational
90 days ago99.99% uptimeToday

Data

● Operational
Primary databaseDrivers, vehicles, documents and workflows
● Operational
90 days ago100% uptimeToday
Live states pipelineVehicle states captured every minute
● Operational
90 days ago99.97% uptimeToday
Analytics warehouseShifts, trips and productivity metrics
● Operational
90 days ago99.98% uptimeToday

Connectors

● Operational
Ride-hailing platformsBolt · Uber · Cabify · FreeNow
● Operational
90 days ago99.95% uptimeToday
Bugama GPSWialon telematics and trip history
● Operational
90 days ago99.99% uptimeToday
Fuel, tolls & chargingPrio · Via Verde · Atlante
● Operational
90 days ago99.96% uptimeToday
Google DriveDocument mirror per company
● Operational
90 days ago100% uptimeToday

AI agents

● Operational
Voice agentsRecruiting and compliance calls
● Operational
90 days ago99.97% uptimeToday
Goal evaluatorReads replies and moves workflows on
● Operational
90 days ago99.99% uptimeToday
Demand forecasterNowcast and day-ahead, per hexagon
● Operational
90 days ago100% uptimeToday
Event refineryConcerts, matches and fairs per city
● Operational
90 days ago99.98% uptimeToday

Messaging

● Operational
SMS & emailDriver notifications and reports
● Operational
90 days ago99.99% uptimeToday
E-signaturesContracts and agreements signed by phone
● Operational
90 days ago100% uptimeToday

Past incidents

22 Sept 2026Minor

Delayed toll imports from Via Verde

Resolved. All tolls imported at 11:05 WEST. Weekly settlements were held until the data was complete.

Identified. The supplier file arrived three hours late.

11 Aug 2026Minor

Slower live states for one platform

Resolved. Capture back to one-minute intervals after rotating credentials.

Investigating. Vehicle states arriving every 3–4 minutes instead of every minute.

14 Jul 2026Maintenance

Scheduled maintenance: database upgrade

Completed. Upgrade finished at 04:20 CEST, outside shift changes. No data was lost.