Recruiting pipeline
How candidates move from first contact to their first shift, and how sources and rejection reasons are tracked.
Ride-hailing fleets hire constantly. In Bugama, each recruiting episode is a candidate linked to a person record. When the candidate is hired, the same person becomes a driver, so documents and history carry over.
Stages
- Lead: arrives from the website form, a job board, an import, a referral or a rehire.
- Screening: phone questions, often made by the voice agent.
- Interview: fit for the role and preferred car models.
- Documents and contract: uploaded by link and signed on the phone.
- Platform access and first shift.
Measuring the funnel
Every candidate records its source and, if rejected, the reason. That shows the real cost per hire by source and where candidates drop out.