Voice agents
AI agents that call candidates and drivers, follow a script, record the answer and move the process on.
A voice agent is an AI system that holds a phone conversation. In Bugama, voice agents make the calls that used to take hours every day: first contact with candidates and follow-up with drivers.
- Recruiting: calls new candidates within your calling hours, asks screening questions and books an interview.
- Compliance: calls drivers who repeat the same issue, explains the facts of their shift and records the answer.
- Every call is summarised on the profile, and the workflow moves on.